Student T&C

Sejong Korean Language School has updated our Student Contract Terms & Conditions as of 2 March 2020. The updated T&C will apply to all new student’s registrations and existing student’s next purchased or continuing course terms from 2 March 2020 9pm onwards. The March 2016 version of the Student Contract will continue to apply to students who are mid way through a course term as of 2 March 2020 9pm, until the end of said course term. 

STUDENT T&C [02 March 2020 UPDATE]

These student terms and conditions (“Student T&Cs”), which includes all appendixes and schedules, constitute a binding contract (“Agreement”) between you (the student), and Sejong Korean Language School, wholly owned by Sejong Pte Ltd. (“SEJONG”, our “Company” or “school”) when you register for any classes conducted by SEJONG, and will continue to bind you when you continue to attend such classes. If you do not agree with any of the terms and conditions herein, please do not register for any classes. You agree that it is your responsibility to update yourself of our terms and conditions herein (which may be amended from time to time in SEJONG’s discretion) accessible at https://www.sejong.com.sg/student-tc/ prior to registering for any of our classes. Failure by any student to object in writing to any of the Student T&Cs or withdraw from any class within ten (10) calendar days from the latest version of the Student T&Cs shall constitute the student’s full acceptance of the Student T&Cs and all updates thereto.

(1) Registering for Classes

1. The types of classes available by SEJONG is as set out in Appendix 1, subject to variation at any time in the discretion of SEJONG.
2. When registering for any class that has been announced as open for public registration, a down payment of $100.00 (“Down Payment”) is required in order to secure a seat in the proposed class. Students who walk-in to the school counter to register for classes may also choose to pay the full school fees for that class (instead of just the Down Payment) at the school counter via approved payment methods. The use of the term “classes” herein shall refer both to one single class as well as collectively to a series of classes (which may also be referred to interchangeably as a “course” or a “term”).
3. Seats in classes are reserved on a first-come basis and the Down Payment is required in order to secure a seat in the class. Registration for classes will close when the class is full.
4. Student’s personal details are required for identification purposes. SEJONG reserves the right to refuse registration of any student; (i) who fails to provide the information as may be required by SEJONG for identification, verification, and/or registration of the student; and/or (ii) for any other reasons in SEJONG’s sole discretion.
5. SEJONG reserves the discretionary right to refuse attendance of class by any student despite registration having occurred, or expel existing students where SEJONG is of the opinion that there are any disciplinary or ethical breaches by the student, and will offer a refund of school fees paid toward classes in the event of refusals or expulsions. The criteria for acts or omissions to constitute disciplinary or ethical breaches will be determined at the sole discretion of SEJONG’s management.
6. Online Registrations: Where registration online for any of our classes open for public registration is sought, a Down Payment of $100.00 is similarly required in order to secure a seat in proposed classes. However, full payment of school fees via SEJONG’s website is not possible. Full amount of the school fees payable less any Down Payment amount paid online will be due and payable at our school registration counter latest on the first day of class. Payment may be made at the school counter via approved payment methods. Online registrations via our website are not confirmed until you, the registering student, receives confirmation of their registration via E-mail, or in hard copy, with our acknowledgment that your Down Payment has been received. In the event that you do not receive any confirmation of registration and our receipt of your Down Payment, you agree that it is your responsibility to follow up by calling, emailing or visiting SEJONG’s administration in person in order to verify that your registration for a seat in your desired class has been secured, failing which, you may not be able to attend the classes that you had sought to register for, and SEJONG will not be howsoever liable to you in this regard.
7. Corporate Classes: For classes commissioned by a company or organisation for its employees, full payment of the school fee invoiced by SEJONG to the said company for all its attendees has to be paid and received by SEJONG at least one week prior to the expected commencement of corporate classes, failing which such corporate classes shall not commence and SEJONG shall not be howsoever liable to the said company or any of its anticipated attendees for the said corporate classes. Cancellation of a corporate class or course has to be notified to SEJONG in writing at least 1 week before the proposed commencement date for the class (or first class of the course, as may be applicable), in which case 50% of the total class or course fees (as may be applicable) will be payable. For cancellations received by SEJONG less than 1 week prior to the proposed class commencement date (or the first class of the course, as may be applicable), the full amount of class fees (or course fees, as may be applicable) will be payable.

(2) Payment of School Fees & Refunds

1. Down Payment and payment of class/course fees made towards any classes is strictly non-refundable except in cases where there is insufficient number of registrations required for the class to commence, or SEJONG in its discretion decides that the said class should not be commenced, and the proposed class is therefore cancelled.
2. Full payment for all classes must be made prior to the commencement of the first attendance by the student in the class that the student has registered for. If full payment was not made at the time of registration, the balance of the full course fee for the classes must be paid before the commencement of the class the student has registered for, or the student’s first lesson, whichever is earlier. Students who fail to make full payment of the applicable course fee for their course/classes will not be permitted to commence attendance in any class nor receive any course materials, and will not be entitled to refund of any Down Payment (in whole or in part) or any other payments already made towards the class.
3. Before the commencement of any class, students who have registered into any open-to-public or private lesson classes and have paid school fees in full are able to apply for a refund of the class/course fees (“school fees”) paid for the class less the Down Payment amount (which will not be refunded so as to cover the incurred administrative costs of SEJONG) prior to the commencement of the first class. Thereafter, request for any refunds (in whole or in part) of any school fees will be not be entertained. For the avoidance of doubt, request for cancellation and/or rescheduling less than one week prior to the commencement of any class, private lesson or corporate class that a student is registered in will not be entertained, and all and any school fees paid in relation to the class/course/private lesson/corporate class (as may be applicable) is strictly non-refundable.
4. SEJONG strictly does not hold any school fees paid for a particular course/class as credit for any other classes or future classes. All school fees paid for a particular class or course will only be toward such particular class or course, regardless of whether the student ultimately attends any or all of such classes or course that the student has paid for.
5. Payment of any Down Payment or school fees made is strictly not transferrable to a third party.
6. SEJONG reserves the right to offer a refund of any school fees paid towards a class in the event of class cancellation, postponement beyond the Three Week Grace period as set out in Section (5)’s clause 2 below, refusal or withdrawal of student registration resulting in less than the minimum number of participants required for the class, or any circumstance where SEJONG is unable to fulfill the provision of classes that a registrant may have registered for.
7. In the event of any failure to make full payment of school fees as set out herein (including payment of school fees for cancellation of Corporate Classes as stipulated in Clause (1)7 above), SEJONG shall be entitled to take any and all debt recovery actions, including but not limited to sending legal letters of demand, engaging debt collectors, and commencing legal action. Accordingly, each student/registrant hereby undertakes to fully indemnify and reimburse SEJONG for all costs and expenses incurred including (without limitation) legal fees on a solicitor-client basis.

(3) Promotions & Discounts

1. Students from organizations that are part of our Corporate Affiliate Programme (“CAP”) are still required to place a $100.00 Down Payment in order to secure a seat in any of our classes, before requesting to have their CAP discount applied when paying for the balance of their school fees on the first day of class at the school counter.
2. Registrants who are from eligible organizations that are CAP members must present their Student/Staff/Alumni Card, and let our SEJONG school administrators know of your eligibility for discount before or at the time of making payment. Only cardholders are eligible for CAP benefits. Failure to produce the requisite evidence of eligibility for CAP discounts prior to your making payment will constitute forfeiture of any discounts that you might have enjoyed, and SEJONG will not provide any refunds or rebates thereafter you have already made payment (whether for Down Payment or the balance class fees) for your registration, i.e. no discount will be provided whatsoever in relation to the fees payable for your registered classes.
3. Evidence of eligibility for the promotion or discount has to be produced before or at the time of payment. SEJONG will not refund any difference in school fees to students who attempt to claim a discount or promotion after payment for their class has already been made.
4. For registrants seeking CAP discounts, kindly note that verification of the student’s original Student/Staff/Alumni Card is required for CAP affiliate organization discounts to be applied. Acceptance of proof of eligibility is at the sole discretion of SEJONG.
5. SEJONG reserves the right to cancel any CAP partnerships, withdraw the affiliation/eligibility/membership of any organizations to CAP, terminate, change or reduce benefits available under CAP at any point of time without prior notice to you.
6. The CAP discount applies to student registrations for our regular group classes that are open for public registration only.
7. All relevant student terms and conditions that apply to all SEJONG students similarly apply to any students registering with a promotion, discount, or as part of the CAP.

(4) Course Materials

1. All Beginners and Intermediate level students are provided a complimentary course book for the course or class they have registered for. Only current students who are actively registered in our classes may receive the class materials for the respective course or class that they are registered in at that point in time. Course materials are provided and distributed at the sole discretion of SEJONG.
2. Our Beginners and Intermediate level course books and materials are strictly not for sale, distribution, translation, reproduction, or other forms of derivations. They are provided to our students as part of the school curriculum.
3. In the event that a student loses, misplaces, or damages any of his/her Beginners or Intermediate level course materials, the student may write in to request for replacement materials to be provided to him/her. The administrative replacement and reprinting fee for new sets of materials are chargeable at $15.00 per course book for PVC-spine bound course books, and $30.00 per course book for glue/sewn bound course books respectively. Issuance of replacement materials is decided at the sole discretion of SEJONG.
4. SEJONG’s Beginners and Intermediate level course books cannot in part or whole be reproduced for any purposes whatsoever, as they are provided to students for students to use in conjunction with the classes that the students have registered for. All copyright, design rights, and any other intellectual property inherent in the SEJONG course materials belong solely to SEJONG only (unless otherwise indicated by SEJONG at the relevant portion of the course materials).
5. Pre-Advance, Advance and Further Advance level students are not provided with a complimentary course book as part of their course. They are required to procure the respective textbook relevant to their course, either via their own means or from SEJONG’s front counter.
6. Taking of photographs, video-recording, and audio-recording of classes and performing any of the aforesaid acts during a class is not permitted unless specifically consented to by the teacher of the said class. In the event that any student wishes to video or audio record any part of any class, the teacher, other students, or take a photo of the teacher or any materials presented in class (including mind maps, diagrams, or class content displayed on the white board), unless instructed by the teacher to do so, specific permission must first be sought from the teacher.
7. No student should take photographs, video-recordings or audio-recordings of any other student(s) unless specific prior consent has been procured from such other student(s).

(5) Commencement of Classes for Regular and other Open-to-public Group Classes

1. Minimum Number of Students Required for Commencement of Classes: There is a minimum number of 12 students required for new Beginners 1 Term 1 regular and other open-to-public group classes to commence at the proposed class commencement date. There is a minimum number of 8 students required for the commencement of all other beginners level classes, and 6 students for all other Intermediate, Pre-Advance, Advance and Further Advance level regular and other open-to-public group classes. Failure to meet the minimum number may result in the proposed class being postponed or cancelled at SEJONG’s discretion.
2. Three Week Grace Period: SEJONG reserves the right to either postpone commencement of any of our regular and other open-to-public group classes by up to three weeks if the minimum number of students for that class to commence at the proposed commencement date is not met, or to cancel the proposed commencing class.

(6) Transfers for Regular and other Open-to-public Group Classes

1. Students who are currently enrolled in an on-going class in SEJONG may request to transfer to another on-going class of the same course type. Student transfers are only applicable to regular classes.
2. Student requests to transfer to another class are strictly subject to the discretionary approval of SEJONG.
3. In cases of approved transfers, there is no transfer fee for students whose transfer arrangements meet all of the following conditions:
   1. first-time transfer (per registered class);
   2. transferring to a class of the same level;
   3. transferring to a class within their *intake; and
   4. transfer request is approved by SEJONG management

*An intake refers to a specific group of classes of the same level that commence on or around the same period of time (i.e. a batch of classes of the same level that are released by the school for registration within a specified time-frame). Grouping of intakes are determined at the sole discretion of SEJONG. Students are to approach the school administration desk for details on what intake a student’s class is in and which other classes there are in the same intake as a student’s class.

4. In cases of approved transfers, there is a transfer fee (“Transfer Fee”) for students whose transfer arrangements meet any of the following conditions:

1. 1. transferring to a class of a different level from their original class;
   2. transferring to a class at the same level but of a different intake;
   3. second or subsequent transfer (per registered class); and/or

The amount of Transfer Fee payable is subject to change from time to time in SEJONG’s sole discretion, and confirmation on the applicable amount for each specific approved transfer should be sought at the school counter.

5. In addition to the approval by SEJONG management, all transfer requests are subject to seat availability and the requirement that the class they are transferring out of and into both meet the minimum number of students required for course commencement.
6. Approved mid-term transfers will be effective only from the lesson immediately subsequent to the most current lesson number of the original class that the student is actively enrolled in at the time of the transfer request, irrespective of whether or not the student has attended the most recent lessons of the respective class.
7. All transfer requests have to be made in writing to the school and will be arranged at the sole discretion of SEJONG. Our administrative personnel will advise students on the feasibility of their request on a case-by-case basis.

(7) Make-up / Replacement Lessons for Regular and other Open-to-public Group Classes

1. School fees paid toward any class entitles the student to attend the said class only. Students are not entitled to replacement lessons for lessons missed. Lessons missed are considered forfeited.
2. Availability of Free-of-Charge (FOC) Make-up Lessons:
   SEJONG provides a value added service of FOC Make-up Lessons for specific classes only (in SEJONG’s sole discretion). This service is usually available to classes whose intake has more than one class. In cases where FOC Make-up lessons are available, students who are unable to attend specific lessons may write in via the Make-up Lesson Request Form on the school website, or via email, to request for a replacement lesson for the lesson that the student will be missing or has missed. Each student can request for up to three FOC Make-up lesson arrangements within their term, subject to availability and other considerations for the make-up lesson. SEJONG will endeavour to find a suitable FOC make-up class (class of the same level, lesson number and within the same intake as the lesson the student is missing or has missed) so that the student may attend the replacement lesson to cover the lesson he/she will be missing or has missed without incurring any additional costs. The availability of FOC Make-up lessons is subject to seat availability in complementary classes. Booking of seats in FOC make-up lessons are arranged at the sole discretion of SEJONG and should not be considered an entitlement or guaranteed arrangement as part of any student’s enrolment in the school. Student should provide the school with at least 1 working day’s advance notice in order for any arrangements to possibly be made.
   *Note that for some classes, the complementary FOC make-up lessons run earlier than the student’s original lessons. Thus, such students will need to make arrangements in advance prior to missing their original lesson so that they can attend the earlier FOC make-up lesson to cover the lesson that they would be missing at a later date.
3. Ad Hoc Make-up Lessons:
   Should FOC make-up lessons be unavailable or unsuitable, current students may request to book an ad hoc make-up lesson. Any booking for Ad Hoc Make-up Lessons has to be made while the student is still an *active student in the school. Ad hoc make-up lessons are private tutoring sessions with one of our SEJONG teachers; to go through the syllabus the student is going to miss/ have missed during their original lesson. These lessons are chargeable, depending on the length of lesson required, number of lessons that require covering, number of students in the class etc. and are subject to our teachers’ availability. Ad Hoc Make-Up Lessons are arranged at the sole discretion of SEJONG. The rates for Ad-Hoc Make-Up Lessons are available at the school counter and may be changed from time to time. Arrangements, bookings and full payment for Ad-Hoc Make-up Lessons have to be made with a minimum of one week’s notice from the proposed lesson date and the lesson has to be conducted within one week from the end of the student’s current school term.
   *Active students are students currently registered in an on-going class/course in SEJONG. Students will not be able to make an Ad-Hoc Make-up Lesson booking after the end of their school term as they will be considered inactive students until registration for a new or subsequent class/course is made.

(8) Placement Tests

1. SEJONG recommends prospective students with prior knowledge in the Korean Language to take a placement test for advice on which starting level is most appropriate for the student to register for at SEJONG.  The placement test and post-test assessment administered by SEJONG is chargeable at $15.00. This fee may be off-set from the student’s school fees when registering for a class at SEJONG after taking the placement test. The original receipt from the test has to be produced at the school administration desk when seeking to off-set the placement test fee from course fee during registration for a class/course. The placement test is not compulsory but serves to better guide students in registering for a class appropriate to their level, nonetheless, taking of the placement test is not a guarantee that students with prior knowledge in the Korean language will be placed in classes of a level that they deem most suited to them. SEJONG does not offer refunds or free transfers for students with prior knowledge in Korean who register into a class that they deem inappropriate to their level of learning, regardless of whether the placement test was taken.

(9) Additional Terms Specific to Private Lessons & Corporate Classes

1. Corporate and Private Lesson classes are tailored to the prospective student’s requirements. As such, all Corporate Class and Private Lesson class details, structures and schedules must be confirmed before the booking of such class.
2. Corporate Class: Classes are only considered booked and ready for commencement at the proposed class commencement date when full payment for the class has been received and accepted by SEJONG at least one week prior to the proposed class commencement date.
3. Private Lesson: Classes are only considered booked and ready for commencement at the proposed class commencement date when Down Payment for the class has been received and accepted by SEJONG at least 3 working days prior to the proposed class commencement date and full payment for the class has been received and accepted by SEJONG prior to the commencement of class.
4. Private Lessons and Corporate Classes have to be completed by the proposed course end date plus three week’s grace period for approved rearrangements.
5. Private Lesson students who are registered in a single student class and are unable to attend class at the last minute due to medical reasons must give SEJONG at least 3 hours notice and provide a medical certificate from a registered medical practitioner in order to avoid their class being forfeited. SEJONG will propose an alternate class date to cover the class they missed within the 3 week grace period provided to Private Lesson students for approved class rearrangements. All rearrangements of classes is made at SEJONG’s sole discretion.
6. All other requests to have Private Lesson and Corporate Class lessons postponed or rescheduled need to be submitted to SEJONG at least 2 working days prior to the lesson in question and is subject to the approval of SEJONG. Failure to provide the minimum required notice or no-show for classes will be taken as lesson forfeiture. Working days at SEJONG are Mondays to Thursdays, and Saturdays to Sundays, excluding public holidays.
7. Postponements and/or rescheduling of any and all classes under the Private Lesson and Corporate Class scheme cannot be beyond the three week grace period from their original proposed course end date.
8. Private Lessons and Corporate Classes are strictly booked/reserved on a term-by-term basis only. SEJONG is unable to reserve the lesson timeslot or teacher past the end date of the booked/reserved term.
9. For Corporate Classes, all arrangements made pertaining to their classes with SEJONG can only be effected via an authorized representative of the said corporation or organisation only.
10. Private Lesson and Corporate Class students will be eligible to receive Certificates of Completion for completed courses only if the standard course structure and minimum number of contact hours required for qualification is adhered to. Private Lesson and Corporate Class students may choose whether to have classes conducted in adherence to the standard course structure at the point of registration for classes and/or courses. Students who choose not to adhere to the school’s standard course structure and minimum number of contact hours required for course completion will not be eligible to receive any Certification for the course.

(10) Certification and Statements of Attendance and Proficiency

1. SEJONG students who complete both Term 1 and 2 of a SEJONG course under our standard course structure (18 contact hours per term) with a minimum of 75% attendance rate will be eligible for a “Certificate of Completion” for that relevant course. The Certificate will verify that the student have completed the required number of in classroom hours and have met the minimum attendance for course completion. The Certificate is not to be considered a statement or indication of the student’s Korean Language Proficiency.
2. Students who have completed a single term of a SEJONG course may request for a “Statement of Attendance” to show their course details and attendance rate for the term. The Statement of Attendance is not to be considered a statement or indication of the student’s Korean Language Proficiency or course completion.
3. SEJONG students who require an Official Statement of Proficiency from the school will need to complete both Term 1 and 2 of a SEJONG course under our standard course structure (18 contact hours per term) with a minimum of 75% attendance rate for the relevant course, as well as achieve a minimum score of 70% on each of the term tests for both Term 1 and 2 of that course. A student who fails to meet the minimum grade requirements for certification is allowed to re-take the test once only.
4. Students and ex-students who lose, damage or require a second copy of their Certificate of Completion will be charged a $10.00 reprinting fee.

(11) Other General Terms & Conditions

1. SEJONG reserves the right to postpone, re-schedule or cancel lessons in its sole discretion.
2. SEJONG reserves the right to provide relief or replacement teachers to take over classes at any time in its sole discretion.
3. This Student Contract: Terms & Conditions as well as any other regulations applicable to students may be amended from time to time in SEJONG’s sole discretion. SEJONG’s website will feature the most updated version of the Student Contract: Terms & Conditions as well as any other regulations, and students agree that it is their responsibility to regularly check SEJONG’s website (including but not limited to the webpage https://www.sejong.com.sg/student-tc/) for the latest terms and conditions and regulations.  Students agree that upon their payment of the Down Payment, any deposit, school fees or otherwise howsoever enrolling for any classes, or continuing to attend classes, each of such acts will constitute the student’s agreement to be bound by the most updated version of the Student Contract: Terms & Conditions.

(12) Data Protection Act

1. Students are taken to hereby provide consent and agreement to the collection, use and disclosure of Personal Data by Sejong Pte Ltd. (“SEJONG”) for the following purposes (collectively, the “Purposes”)*:-
   1. updating me on classes that I have enrolled for (I am aware that if I do not agree to this, it will not be possible for SEJONG to follow up on my class enrolment, and I will therefore not receive any registration confirmation, class schedules, and other relevant information);
   2. advertising, promotional and marketing materials in relation to classes, services and products provided by SEJONG, which SEJONG reasonably believes may be of interest to me based on my past or present enrolment to classes, and/or my requests/queries to SEJONG;
   3. research and analysis;
   4. transacting payments effected through SEJONG’s website, associated online payment gateway, and/or any other payment modes accepted by SEJONG; and
   5. delivering any course materials, or other products or services that I may have requested from the Company;

via the following modes*:-

1. 1. Text Messages / Whatsapp Messages to students’ mobile phone;
   2. Emails;
   3. Fax Messages;
   4. Telephone Calls; and/or
   5. Messages sent through social media channels including but not limited to Facebook, Instagram, and Google.
2. By registering for classes at SEJONG, all students hereby further consent to the disclosure of their Personal Data to SEJONG’s agents and third party service providers where such disclosure is necessary in relation to any of the Purposes, such agents and third party service providers I understand to be teachers, administrators, telecommunications service providers, lawyers, accountants, auditors, credit card associations, financial institutions, payment processing clearing houses, website and email hosts, data storage companies, data management organizations, marketing companies, research and analysis companies. The aforesaid disclosure may include the transfer of my Personal Data outside Singapore to which I consent as I understand that the aforesaid transfer and location of my Personal Data outside Singapore shall be protected by reasonable data security measures in compliance with the requirements of the Personal Data Protection Act 2012.
3. Students understand that they can at any time withdraw their consent given above, raise queries, request for access to and/or correction of their Personal Data, by contacting the Company at contact@sejong.com.sg . However, all withdrawals of consent for the school to contact you or retain your information may result in SEJONG being unable to fufill its contractual obligations to you and/or in following up on any requests from you.
4. I warrant that all Personal Data provided by me during registration for classes are accurate and complete, and such Personal Data belong to me.

(13) Disclaimer, Limitation of Liability and Indemnification

1. While we, SEJONG, have exercised due care and professionalism in the conduct of our classes and preparation of all course materials, all our classes and course materials are provided “as is”, “with all faults” and “as available”.
2. Your attendance of our classes and use of our course materials is at your own discretion and risk. Neither SEJONG nor any of our teachers make any claims, representations, warranties (express or implied) or promises about the accuracy, updateness, non-omissions, standards, correctness, fitness for a particular purpose (even if we have been informed in advance of such purpose), suitability for specific language or learning requirements, the achievement of any language proficiency, non-infringement or reliability of our classes or course materials. After having done your own due diligence checks and with due consideration, and therefore all enrollments for classes, attendance at classes, and use of our course materials, is at your sole risk.
3. In no circumstances, to the fullest extent permitted at law, shall our company SEJONG nor any of its shareholders, directors, officers, agents, representatives, teachers, or employees be liable for any damages, loss, loss of customers, lost profits, lost business, lost opportunities, loss of reputation, special damages, indirect or consequential loss or damages, howsoever arising or suffered as a result of your registration for or attendence at our classes or your use of our course materials (even if our company has been advised of such use or reliance in advance) or our company’s breach of any provision herein these student contract terms and conditions.
4. In the event that our Company’s liability to you in relation to our classes and/or course materials, cannot be fully disclaimed, you agree that our Company’s total liability to you shall not exceed the fees that you have paid for the classes and/or course materials from whereupon your claim arose, which you agree is a reasonable compensation amount taking into consideration the limited nature of our Company’s services. Accordingly, you agree that upon receipt of the aforesaid refund from SEJONG, you will waive all rights against SEJONG and will make no further claims whatsoever against SEJONG and all its officers, employees, shareholders, agents, representatives and teachers.
5. You agree to indemnify and hold our Company and its shareholders, directors, officers, employees, representatives, agents, subcontractors, and licensors harmless from and against any and all claims, damages, costs and expenses, including but not limited legal fees and settlement payments on a full indemnity (solicitor-client) basis arising from or related to your breach of any of the provisions herein this Student Contract: Terms and Conditions.

(15) Governing Law, Dispute resolution and Jurisdiction

1. This Student Contract: Terms and Conditions, and accordingly your agreement hereto shall be governed by and construed in accordance with the laws of the Republic of Singapore, without reference to any conflict-of-law principles.
2. In the event of any disputes arising from this Student Contract: Terms and Conditions, your agreement thereto, any of our classes and/or course materials, you must first contact our Company’s officer at contact@sejong.com.sg regarding your dispute, and use your best endeavours to amicably settle any dispute in good faith. We on our part will also use our best endeavours to amicably settle your concerns in good faith. However, if no amicable resolution is reached within 30 days, both parties agree to submit to the exclusive jurisdiction of the Courts of Singapore.

(16) Miscellaneous

1. If any provision or clause of our this Student Contract: Terms and Conditions, or part thereof is rendered void, illegal or unenforceable by any legislation or laws to which it is subject, it shall be modified so as to give effect to its intention, or where such modification is not possible, that provision or clause shall be rendered void, illegal or unenforceable to that extent only and it shall in no way affect or prejudice the enforceability of the remainder of such provision or clause or the other provisions of this Student Contract: Terms and Conditions.
2. The failure or delay of our Company at any time to enforce any of its rights hereunder this Student Contract: Terms and Conditions shall not be constituted as a waiver thereof and shall in no manner affect our Company’s rights at a later time to enforce the same.
3. A person who is not a party to this Agreement shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any of its terms.

~ ~ ~

APPENDIX 1

Types of classes:

• Regular group classes: 1.5 hours X 12 lessons per term, once-per-week (open-to-public, i.e. open for public registration)
• Intensive classes: 3 hours X 6 lessons per term, once-per-week (open-to-public, i.e., open for public registration)
• Express classes: 1.5 hours X 12 lessons per term, thrice-per-week (open-to-public, i.e., open for public registration)
• Private lessons: one-on-one or small group classes privately arranged by individuals / small group of friends or related individuals, total of 18 contact hours per term
• Corporate classes: arranged by companies or organisations for their organisation members

By making payment of school fees or otherwise registering for a class at SEJONG, I accept these Student Terms & Conditions. 

STUDENT T&C [15 March 2016 UPDATE]

(1) Registering for Classes

1. When registering for any class open for public registration, a down payment of $100.00 is required in order to secure a seat in proposed class. Students who walk-in to the school counter to register for classes may also choose to pay the full school fees for that class (instead of just the down payment) at the school counter via approved payment methods.
2. Seats in classes are booked on a first-come basis and the down payment is required in order to book a seat in the class. Registration for classes will close when the class is full.
3. Student’s personal details are required for identification purposes. SEJONG reserves the right to refuse student registrations who fail to provide the required information for student registration.
4. SEJONG reserves the right to refuse student registrations or expel existing students in cases of disciplinary or ethical breeches and will offer a refund of school fees paid toward classes in the event of refusals or expulsions. The qualifications for cases disciplinary or ethical breeches will be determined at the sole discretion of SEJONG management.
5. Online Registrations: In cases of online registrations via our website for classes open for public registration, a down payment of $100.00 is similarly required in order to secure a seat in proposed classes. However, students are not able to make full payment of school fees via the school website. Remainder school fees payable less the down payment amount is due on the first day of class. Payment may be made at the school counter via approved payment methods. Online registrations via our website are not confirmed until the registering student receives confirmation of their registration via E-mail, phone, SMS or in-person, with our acknowledgment that your down payment has been received.
6. Corporate Classes: Full payment of the invoiced school fee payable has to be accepted by SEJONG at least one week prior to the expected commencement of corporate classes.

 (2) Payment of School Fees & Refunds

1. Down payment made towards any classes is strictly non-refundable except in cases where there is insufficient number of registrations required for the class to commence and the proposed class is cancelled.
2. Full payments for all classes are to be made prior to the commencement of the class. If full payment was not made at the time of registration, any remaining or outstanding payments have to be made before the commencement of the class the student is registered in, or the student’s first lesson, whichever is earlier. Students who fail to make payment will not be permitted to commence the class, receive any course materials, attend any classes and will not be entitled to refunds of any down payment made towards the class.
3. Upon the commencement of any class, private lesson or corporate class a student is registered in, all and any school fees paid in relation to the course is strictly non-refundable.
4. Before the commencement of any class, students who have registered into regular open-to-public group classes and have paid school fees in full are able to apply for a refund of the school fees paid for the class less the down payment amount with a minimum of one week’s notice prior to the commencement of the class.
5. SEJONG strictly does not hold any school fees paid as credit for any other classes or future classes.
6. Payment of any school fees made is strictly not transferrable to a third party.
7. SEJONG reserves the right to offer a refund of any school fees paid towards a class in the event of class cancellation, postponement beyond the three week grace period for proposed commencing class, refusal or withdrawal of student registration or any circumstance where we are unable to fulfill the provision of prospective classes.
8. Any payment of school fees via bank transfer or online registration have to be confirmed via email before being taken as accepted.

 (3) Promotions & Discounts

1. Students from organizations that are part of our Corporate Affiliate Programme (CAP) should still place a $100.00 down payment to secure a seat in any of our classes, before requesting to have their affiliate discount applied when paying for their remainder school fees on the first day of class at the school counter.
2. Eligible organization members have to bring along their Student/Staff/Alumni Card, and let the school administrators know of your eligibility for discount before or at the time of making payment. Only cardholders are eligible for CAP benefits.
3. Evidence of eligibility for the promotion or discount has to be produced before or at the time of payment. SEJONG will not refund any difference in school fees to students who attempt to claim a discount or promotion after payment for their class has already been made.
4. For CAP students, kindly note that verification of the student’s original Student/Staff/Alumni Card is required for affiliate organization discounts to be applied. Acceptance of proof of eligibility is at the sole discretion of SEJONG.
5. SEJONG reserves the right to cancel any CAP partnerships or benefits or change any CAP benefits at any point of time.
6. The CAP applies to student registrations into our regular group classes that are open to public registration only.
7. All relevant student terms and conditions that apply to all SEJONG students similarly apply to any students registering with a promotion, discount, or as part of the CAP.

(4) Course Materials

1. All students are provided a complimentary course book as part of the class they have registered for. Only current students who are actively registered in our classes may receive the class materials for the respective class that they are registered in at that point of time. Course materials are provided and distributed at the sole discretion of SEJONG.
2. Our course books and materials are strictly not for sale or reproduction. They are provided to our students as part of the school curriculum.
3. In the event that a student loses, misplaces, or damages their materials, the student may write in to request for replacement materials to be provided to them. The administrative replacement and reprinting fee for new sets of materials are chargeable at $15.00 per course book for PVC-spine bound course books, and $30.00 per course book for glue/sewn bound course books respectively. Issuance of replacement materials is decided at the sole discretion of SEJONG.
4. SEJONG course books cannot in part or whole be reproduced for any purposes whatsoever.

(5) Commencement of Classes for Regular Open-to-public Group Classes

1. Minimum Number of Students Required for Commencement: There is a minimum number of 12 students required for new Beginners 1 Term 1 regular open-to-public group classes to commence at the proposed class commencement date. There is a minimum number of 8 students for all other beginners level classes, and 6 students for all other Intermediate, Pre-Advance and Advance level regular open-to-public group classes.
2. Three Week Grace Period: SEJONG reserves the right to either postpone commencement of any of our regular open-to-public group classes by up to three weeks if the minimum number of students for that class to commence at the proposed commencement date is not met, and/or cancel the proposed commencing class.

(6) Transfers for Regular Open-to-public Group Classes

1. Student requests to transfer to another class are strictly subject to the approval of SEJONG.
2. In cases of approved transfers, there is no transfer fee for students whose transfer arrangements meet all of the following conditions:
   1. first-time transfer (per registered class)
   2. transferring to a class of the same level,
   3. transferring to a class within their *intake,
   4. transfer request is approved **a week prior to the commencement of the student’s original class.
      *An intake refers to a specific group of classes of the same level that start in the same month. Students are to approach the school administration desk for details on what intake a student’s class is in and which other classes there are in the same intake as a student’s class.
      **Transfer requests should be made as early as possible to allow processing time for approval to occur a week prior to the commencement of the student’s original class.
3. In cases of approved transfers, there is a $100.00 transfer fee for students whose transfer arrangements meet any of the following conditions:
   1. transferring to a class of a different level than their original class,
   2. transferring to a class at the same level but of a different intake,
   3. second or subsequent transfer (per registered class)
   4. transfer request is made and/or approved less than a week or after the commencement of the student’s original class
4. Further to the approval by SEJONG management, all transfer requests are subject to seat availability and the requirement that the class they are transferring out of and into both meet the minimum number of students required for course commencement.
5. Approved mid term transfers will be effective only from the lesson immediately subsequent to the most current lesson number of the original class that the student is actively enrolled in at the time of the transfer request.
6. All transfer requests have to be made in writing to the school and will be arranged at the sole discretion of SEJONG. Our administration will advise students on the feasibility of their request on a case-by-case basis.

(7) Make-up / Replacement Lessons for Regular Open-to-public Group Classes

1. School fees paid toward any class entitles the student to attend the said class only. Students are not entitled to replacement lessons for lessons missed. Lessons missed are considered forfeited.
2. Availability of Free-of-Charge (FOC) Make-up Lessons:
   SEJONG provides an added service of FOC Make-up Lessons for specific classes only. This service is usually available to classes whose intake has more than one class. In cases where FOC Make-up lessons are available, students who are unable to attend specific lessons may write in via the Make-up Lesson Request Form on the school website, or via email, to request for a replacement lesson for the lesson missing/missed. Each student will be able to make up to three FOC Make-up lesson arrangements within their school term. SEJONG will endeavour to find a suitable FOC make-up class (class of the same level, lesson number and within the same intake as the lesson the student is missing or has missed) so that the student may attend the replacement lesson to cover the lesson they are missing/ have missed without incurring any additional costs. The availability of FOC Make-up lessons is subject to seat availability in complementary classes. Booking of seats in FOC make-up lessons are arranged at the sole discretion of SEJONG and should not be considered an entitlement or guaranteed arrangement as part of their enrolment in the school. Student should provide the school with at least 1 working day’s advance notice in order for any arrangements to possibly be made.
   *Note that for some classes, the complementary FOC make-up lessons run earlier than the student’s original lessons. Thus, they would need to make arrangements in advance to missing their original lesson so that they can attend the earlier FOC make-up lesson to cover the lesson that they would prospectively be missing at a later date.
3. Ad Hoc Make-up Lessons:
   Should FOC make-up lessons be unavailable or unsuitable, current students may request to book an ad hoc make-up lesson. Any booking for Ad Hoc Make-up Lessons have to be made while the student is still an *active student in the school. Ad hoc make-up lessons are private tutoring sessions with one of our SEJONG teachers; to go through the syllabus the student is going to miss/ have missed at their original lesson. These lessons are chargeable, depending on the length of lesson required, number of lessons that require covering, number of students in the class etc. and are subject to our teachers’ availability. Ad Hoc Make-Up Lessons are arranged at the sole discretion of SEJONG. The rates for Ad-Hoc Make-Up Lessons are available at the school counter and may be changed from time to time. Arrangements, bookings and full payment for Ad-Hoc Make-up Lessons have to be made with a minimum of one week’s notice from the proposed lesson date and the lesson has to be conducted within one week from the end of the student’s current school term.
   *Active students are students currently registered for a class in SEJONG. Students will not be able to make an Ad-Hoc Make-up Lesson booking after the end of their school term as they will be considered inactive students until registration for a new or subsequent class is made.

(8) Placement Tests

1. SEJONG recommends prospective students with prior knowledge in Korean Language to take a placement test for advise on which starting level is most appropriate for the student to register for at SEJONG.  The placement test and post-test assessment administered by SEJONG is chargeable at $15.00. This fee may be off-set from the student’s school fees when registering for a class at SEJONG after taking the placement test. The original receipt from the test has to be produced at the school administration desk when seeking to off-set the placement test fee. The placement test is not compulsory but serves to better guide students in registering for a class appropriate to their level. SEJONG does not offer refunds or free transfers for students with prior knowledge in Korean who register into a class that they deem inappropriate to their level of learning.

(9) Additional Terms Specific to Private Lessons & Corporate Classes

1. All Corporate Class and Private Lesson class details, structures and schedules must be confirmed before the booking of class.
2. Corporate Class: Classes are only considered booked and ready for commencement at the proposed class commencement date when full payment for the class is accepted by SEJONG at least one week prior to the proposed class commencement date.
3. Private Lesson: Classes are only considered booked and ready for commencement at the proposed class commencement date when down payment for the class is accepted by SEJONG at least one week prior to the proposed class commencement date and full payment for the class is accepted by SEJONG prior to the commencement of class.
4. Requests to have Private Lesson and Corporate Class lessons postponed or rescheduled need to be submitted to SEJONG at least 2 working days prior to the lesson in question and is subject to the approval of SEJONG. Failure to provide the minimum required notice or no-show for classes will be taken as a lesson forfeiture.
5. Postponements of any and all classes under the Private Lesson and Corporate Class scheme cannot extend beyond a three week period from their original prospective end date.
6. Private Lessons and Corporate Classes are strictly booked on a term-by-term basis only. SEJONG is unable to reserve the lesson timeslot or teacher past the end date of the booked term.
7. For Corporate Classes, all arrangements made pertaining to their classes with SEJONG are to be made by a company appointed liaison only.
8. Private Lesson and Corporate Class students will be eligible to receive Certificates of Completion for completed courses only if the standard course structure and minimum number of contact hours required for qualification is adhered to. Private Lesson and Corporate Class students may choose whether to have classes conducted in adherence to the standard course structure at the point of registration for classes and/or courses.

(10) Certification

1. SEJONG students who complete a SEJONG course (Term 1 and 2) under our regular course structure (18 contact hours per term) with a minimum of 75% attendance rate will be eligible for a Certificate of Completion for that relevant course.
2. SEJONG students who require an Official Statement of Proficiency from the school will need to meet the minimum required attendance of 75% for the relevant course, as well as achieve a minimum score of 70% on each of the term tests for that course.
3. Students and ex-students who lose, damage or require a second copy of their Certificate of Completion will be charged a $10.00 reprint fee.

 (10) Other General Terms & Conditions

1. SEJONG reserves the right to postpone or cancel lessons.
2. SEJONG reserves the right to provide relief or replacement teachers to take over classes.
3. Student Terms & Conditions may be amended from time to time. Students will be informed when any changes are made. The school notice board will feature the most updated version of the Student Terms & Conditions.

(11) Data Protection Act

1. I allow Sejong Korean Language School to use the contact information I provided to call/text/email me regarding all student and class related matters.
2. I will inform the school in writing via email should I no longer wish to be contacted in the future.

By placing a deposit, making payment of school fees or otherwise registering for a class at SEJONG, I accept these Student Terms & Conditions.